← Back to home Legal

Privacy Policy

This Privacy Policy explains how CraftyGem Studio ("CraftyGem", "we", "us", or "our") collects, uses, shares, and protects your information. It applies to our mobile games — including Trivia Battle, SEKO, Tilia, and Touch Aim — our utility app KeepMySubs, and this website (together, the "Services").

By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

1. Information you provide to us

  • Account details — email, username, display name, and avatar when you create an account or sign in (for example, with Sign in with Apple or Google).
  • Purchases — a record of what you bought. Payment is handled by the app stores; we never receive your full payment-card details.
  • Support & communications — messages and information you send when you contact us.
  • Content you submit — usernames, leaderboard names, and in-game messages. For KeepMySubs, the subscription details you enter (service names, costs, renewal dates) used to track your subscriptions and send you reminders.

2. Information collected automatically

  • Device and technical information (model, OS version, language, time zone, app version, device identifiers).
  • Advertising identifiers (such as Apple's IDFA or the Google Advertising ID), where permitted.
  • Gameplay and usage data (levels, scores, achievements, sessions, features used).
  • Approximate location derived from your IP address (not precise GPS).
  • Diagnostics such as crash logs and performance data.

3. Cookies & similar technologies

Our website and apps use cookies, SDKs, and local storage to keep you signed in, remember your preferences, and measure usage. You can control cookies through your browser settings; disabling them may affect some features.

4. How we use your information

  • Provide, operate, maintain, and improve the Services.
  • Create and manage accounts, sync progress, and power leaderboards and multiplayer.
  • Process in-app purchases and detect or prevent fraud.
  • Serve and measure advertising (see below).
  • Analyze usage and diagnose crashes to improve quality.
  • Respond to support requests and send service-related communications.
  • Maintain safety, enforce our Terms, and comply with legal obligations.

5. Advertising

Some of our games are free and supported by ads. We work with third-party advertising partners — primarily Google AdMob — to display ads. These partners may use advertising identifiers and similar technologies to deliver and measure ads.

On iOS, we ask for permission through Apple's App Tracking Transparency before any tracking used for personalized ads. If you decline, you'll see only non-personalized (contextual) ads. You can also reset or limit your advertising identifier in your device settings. For child-directed experiences, ads are limited to non-personalized / contextual ads (see Children's Privacy). Learn more about Google's advertising practices at policies.google.com/technologies/ads.

6. Analytics & crash reporting

We use Google Firebase services — including Firebase Analytics and Crashlytics — to understand how the Services are used and to detect and fix problems. These tools collect usage and diagnostic data as described above.

7. In-app purchases & payments

Purchases are processed by the Apple App Store or Google Play under their respective terms and privacy policies. We receive confirmation of a purchase (such as what was bought and whether it succeeded) but never your full payment-card information.

8. How we share information

  • Service providers — cloud hosting, analytics, and ad partners who process data on our behalf under contract.
  • App stores & payment processors — Apple and Google, to complete purchases.
  • Legal & safety — when required by law, to enforce our Terms, or to protect rights, safety, and integrity.
  • Business transfers — in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

9. Data retention

We keep personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account data at any time.

10. Security

We protect your information with encryption in transit and at rest, secure cloud infrastructure (Firebase / Google Cloud Platform), access controls, and regular reviews. No method of transmission or storage is completely secure, but we work hard to safeguard your data.

11. International transfers

We are based in Israel and use service providers in countries including the United States. Where we transfer data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

GDPR · EU / UK / EEA

You have the rights to access, rectify, erase, restrict, port, and object to processing of your data, and to withdraw consent. We process data under the legal bases of contract, legitimate interests, consent, and legal obligation. Contact our DPO at contact@craftygem.net; you may also complain to your local supervisory authority.

CCPA / CPRA · California

You have the right to know, delete, and correct your personal information, and to opt out of its "sale" or "sharing." We do not sell your personal information. We will not discriminate against you for exercising your rights.

Children's Privacy · COPPA & Kids

Some of our games are suitable for a general audience that includes children. For experiences directed to children, we limit collection to what's needed to run the game, serve only non-personalized / contextual ads, and do not knowingly collect personal information from children under 13 (or the age set by local law) without verifiable parental consent. Parents may contact us to review or delete a child's information.

12. Your choices

You can access, update, or delete your account data, opt out of marketing messages, manage ad personalization through your device settings and App Tracking Transparency, and control cookies through your browser. To make a request, email contact@craftygem.net.

13. Third-party links & services

The Services may link to or rely on third-party sites and services (such as the app stores), each with their own privacy policies. We are not responsible for their practices.

14. Changes to this policy

We may update this policy from time to time. We'll revise the "Last updated" date above and, for material changes, provide additional notice in the app or on this website.

15. Contact us

If you have questions about this policy or wish to exercise your rights, email us at contact@craftygem.net.