Privacy Policy

Introduction

Welcome to Trivia Battles, operated by CraftyGem Studio ("we," "us," or "our"). We are committed to protecting your privacy and ensuring you have a positive experience with our mobile application and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Trivia Battles mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Participate in contests or promotions
• Contact us for customer support
• Provide feedback or participate in surveys

This information may include: email address, username, profile information, and any other information you choose to provide.

Automatically Collected Information

When you access our application, we may automatically collect certain information, including:

• Device information (model, operating system, unique device identifiers)
• Usage data (gameplay statistics, scores, achievements)
• IP address and general location information
• App performance and crash data
• In-app purchase history

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our application
• Improve, personalize, and expand our services
• Process your transactions and manage your account
• Send you updates, promotional materials, and contest information
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (Firebase, Google Cloud)
• Analytics providers
• Payment processors
• Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Secure cloud infrastructure (Firebase/Google Cloud Platform)

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Opt-out of marketing communications
• Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Third-Party Links and Services

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your information receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: